I told the manager I wanted to talk to someone else about this problem because she was being careless and rude.

The manager made it perfectly clear that she could care less about my issues at all. Told the manager that this was absolutely unacceptable behavior especially when you’re paying so much for a room. maybe mention that at the counter when checking in would be a better way of communicating something like this. It was underneath a stack of other papers and sale pitch brochures that no one ever looks at and we never saw it. They thought it was funny (we did not).Ĭontacted the manager she said there’s a piece of paper on our counter that said that the window washers would be washing windows today. We were awakened bye a bunch of window washers outside of our window while we were sleeping. We live 20 minutes away from the Graton resort we stayed at the resort to relax and get away from it all. But for now the Casino is experiencing loss of money that most of us experience every week. Until Graton discloses it's annual pay back percentage on slot machines, I will not be in favor of the non-disclosure and the company will continue to make several millions off of us and pay little of that back to us other than the required annual Rhonert Park deal made of $8,000,000.00 to the city for being able to build the casino. Walk around Graton Casino and look for hand pays and you just might be lucky after a few hours but maybe a few.

Sure some of your high rollers who either played a max bet or bet $15.00 or more wind up on a billboard add holding a wad of money by hitting a progressive jack pot. It is karma time for Graton from all of us that spend hundreds of dollars a week and loose it all to slots that do not pay back enough to win more money than we spent. Many loosing over $500,000.00 of their money because your business model low slot pay back which is purposely made secret to the public because of state gaming laws say you are not required to disclose. 3/22/20 Well Graton Resort Casino, with the closure since the first time opening in 2011, your company and directors can feel the financial losses your casino has made to many people who play your slots.

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